Files
malenia/services/user_service.py
hexdev 606aa4b89f feat: add admin promotion broadcast system and psql health check
- Add `/push` command for admins to broadcast messages to all users
  with approve/decline confirmation flow (handlers/ads.py)
- Add common handler for undefined commands and delete callback
- Add `UserRepository.get_users()` to fetch all users
- Add `UserService.send_promotion_to_users()` with error logging
- Add promotion confirmation keyboard and FSM state
- Add PostgreSQL availability check in startup.sh before migrations
- Add new text constants for promotion flow
2026-04-15 20:19:07 +07:00

281 lines
10 KiB
Python

import logging
from aiogram import Bot
from aiogram.types import Message, ReactionTypeEmoji, User as TelegramUser
from remnawave import RemnawaveSDK
from sqlalchemy.ext.asyncio import AsyncSession
from config import settings
from db.models.tickets import TicketStatus
from db.models.users import User
from misc import utils
from repositories import UserRepository
from repositories.tickets import TicketRepository
from schemas.subscriptions import SubscriptionPlan
from schemas.tickets import NewTicketDTO
from schemas.users import NewUserDTO, TicketCreator
from services.rw import RWUserInfo, get_user_by_telegram_id
from texts import (
ADMIN_STANDARD_FALLBACK,
ADMIN_TICKET_WITH_RW,
ADMIN_TICKET_WITHOUT_RW,
SUPPORT_SIGNATURE,
TICKET_STATUS_EMOJIS,
)
logger = logging.getLogger(__name__)
class UserServiceError(Exception): ...
class UserService:
def __init__(
self, user_repository: UserRepository, ticket_repository: TicketRepository
) -> None:
self.user_repository = user_repository
self.ticket_repository = ticket_repository
@staticmethod
def format_ticket_name(
creator: TicketCreator,
status: TicketStatus | None = TicketStatus.OPEN,
ticket_id: int | None = None,
):
return (
TICKET_STATUS_EMOJIS[status.value]
+ (f" T-{ticket_id:0>3}" if ticket_id else "")
+ " | "
+ (f"@{creator.username}" if creator.username else str(creator.id))
)
@staticmethod
async def format_admin_support_message(
ticket_number: int, user: TelegramUser, rw_user: RWUserInfo | None, balance: int
):
username_display = utils.format_username(user.username)
if rw_user is None:
# Пользователь не найден в Remnawave
return ADMIN_TICKET_WITHOUT_RW.format(
ticket_number=ticket_number,
full_name=user.full_name,
username_display=username_display,
telegram_id=user.id,
)
status_icon, status_text = utils.format_status(rw_user.status)
expire_date = rw_user.expire_at.strftime("%d.%m.%Y")
days_left = utils.format_days_left(rw_user.expire_at)
used_traffic = utils.format_traffic(rw_user.used_traffic_bytes, rw_user.traffic_limit_bytes)
hwid_limit = utils.format_hwid_limit(rw_user.hwid_device_limit)
squads = utils.format_squads(rw_user.active_squads)
return ADMIN_TICKET_WITH_RW.format(
ticket_number=ticket_number,
full_name=user.full_name,
username_display=username_display,
telegram_id=user.id,
balance=balance,
status_icon=status_icon,
status=status_text,
expire_date=expire_date,
days_left=days_left,
used_traffic=used_traffic,
hwid_limit=hwid_limit,
squads=squads,
remnawave_uuid=rw_user.uuid,
)
async def add_user(
self,
session: AsyncSession,
user_id: int,
rw_sdk: RemnawaveSDK,
referal: int | None = None,
) -> User:
user = await self.user_repository.get_user_by_id(session, user_id)
if user:
return user
rw_user = await get_user_by_telegram_id(rw_sdk, user_id)
link = utils.get_subscription_link(rw_user.short_uuid) if rw_user else None
referal = int(referal) if str(referal).isdigit() and user_id != int(referal) else None
model = NewUserDTO(id=user_id, referal=referal, link=link)
return await self.user_repository.create_user(session, model)
async def create_subscription_ticket(
self,
session: AsyncSession,
user: TelegramUser,
subscription: SubscriptionPlan,
bot: Bot,
):
ticket = await self.ticket_repository.get_available_ticket_by_user_id(session, user.id)
db_user = await self.user_repository.get_user_by_id(session, user.id)
if ticket:
try:
await bot.send_message(
chat_id=settings.admin_group_id,
message_thread_id=ticket.thread_id,
text=utils.format_support_subscription(
subscription=subscription,
full_name=user.full_name,
user_id=user.id,
username=user.username,
balance=db_user.balance,
),
)
return
except Exception:
await self.ticket_repository.update_ticket_status(
session, ticket, TicketStatus.CLOSED
)
raise
creator = TicketCreator(id=user.id, username=user.username)
ticket_dto = NewTicketDTO(
creator_id=user.id,
)
ticket = await self.ticket_repository.create_ticket(session, ticket_data=ticket_dto)
thread = await bot.create_forum_topic(
settings.admin_group_id,
self.format_ticket_name(creator, ticket_id=ticket.id, status=TicketStatus.PENDING),
)
ticket = await self.ticket_repository.update_ticket_thread_id(
session, ticket, thread.message_thread_id
)
db_user = await self.user_repository.get_user_by_id(session, ticket.creator_id)
await bot.send_message(
chat_id=settings.admin_group_id,
message_thread_id=ticket.thread_id,
text=utils.format_support_subscription(
subscription=subscription,
full_name=user.full_name,
user_id=user.id,
username=user.username,
balance=db_user.balance,
),
)
async def support_forward_message(self, session: AsyncSession, msg: Message, rw: RemnawaveSDK):
user = await self.user_repository.get_user_by_id(session, msg.from_user.id)
if not user:
raise UserServiceError("User %d is not found.", msg.from_user.id)
ticket = await self.ticket_repository.get_available_ticket_by_user_id(session, user.id)
if ticket:
try:
await msg.copy_to(
chat_id=settings.admin_group_id, message_thread_id=ticket.thread_id
)
return
except Exception:
await self.ticket_repository.update_ticket_status(
session, ticket, TicketStatus.CLOSED
)
raise
rw_user = await get_user_by_telegram_id(rw, user.id)
creator = TicketCreator(id=user.id, username=msg.from_user.username)
ticket_dto = NewTicketDTO(
creator_id=user.id,
)
ticket = await self.ticket_repository.create_ticket(session, ticket_data=ticket_dto)
thread = await msg.bot.create_forum_topic(
settings.admin_group_id,
self.format_ticket_name(creator, ticket_id=ticket.id, status=TicketStatus.PENDING),
)
ticket = await self.ticket_repository.update_ticket_thread_id(
session, ticket, thread.message_thread_id
)
await msg.bot.send_message(
settings.admin_group_id,
message_thread_id=thread.message_thread_id,
text=await self.format_admin_support_message(
ticket_number=ticket.id,
user=msg.from_user,
rw_user=rw_user,
balance=user.balance,
),
)
await msg.copy_to(settings.admin_group_id, message_thread_id=thread.message_thread_id)
async def support_answer(self, session: AsyncSession, msg: Message):
thread_id = msg.message_thread_id
ticket = await self.ticket_repository.get_ticket_by_thread_id(session, thread_id=thread_id)
if ticket.status == TicketStatus.PENDING:
await self.ticket_repository.update_ticket_status(session, ticket, TicketStatus.OPEN)
await msg.bot.edit_forum_topic(
settings.admin_group_id,
ticket.thread_id,
name=self.format_ticket_name(TicketCreator(ticket.creator_id), ticket_id=ticket.id),
)
try:
await msg.bot.send_message(ticket.creator_id, SUPPORT_SIGNATURE)
await msg.copy_to(ticket.creator_id)
await msg.react([ReactionTypeEmoji(emoji="")])
except Exception:
await msg.reply(ADMIN_STANDARD_FALLBACK)
async def close_ticket(self, session: AsyncSession, msg: Message):
thread_id = msg.message_thread_id
ticket = await self.ticket_repository.get_ticket_by_thread_id(session, thread_id=thread_id)
await msg.bot.edit_forum_topic(
settings.admin_group_id,
ticket.thread_id,
name=self.format_ticket_name(
TicketCreator(ticket.creator_id),
ticket_id=ticket.id,
status=TicketStatus.CLOSED,
),
)
await self.ticket_repository.update_ticket_status(session, ticket, TicketStatus.CLOSED)
await msg.bot.close_forum_topic(settings.admin_group_id, message_thread_id=thread_id)
async def update_user_link(
self, session: AsyncSession, user_id: int, rw_sdk: RemnawaveSDK
) -> User | None:
rw_user = await get_user_by_telegram_id(rw_sdk, user_id)
link = utils.get_subscription_link(rw_user.short_uuid)
user = await self.user_repository.update_user_link(session, user_id, link)
return user
async def fetch_user_by_thread(self, session: AsyncSession, thread_id: int) -> User | None:
ticket = await self.ticket_repository.get_ticket_by_thread_id(session, thread_id=thread_id)
return await self.user_repository.get_user_by_id(session, ticket.creator_id)
async def fetch_referal_by_thread(self, session: AsyncSession, thread_id: int) -> User | None:
ticket = await self.ticket_repository.get_ticket_by_thread_id(session, thread_id=thread_id)
return await self.user_repository.get_referal_by_user_id(session, ticket.creator_id)
async def send_promotion_to_users(self, session: AsyncSession, msg: Message) -> list[User]:
users = await self.user_repository.get_users(session)
sent: list[User] = []
for user in users:
try:
await msg.copy_to(user.id)
sent.append(user)
except Exception:
logger.critical("failed to send a message to user %d.", user.id, exc_info=True)
return sent