diff --git a/alembic/versions/8011a3651239_users.py b/alembic/versions/8011a3651239_users.py
new file mode 100644
index 0000000..ee79272
--- /dev/null
+++ b/alembic/versions/8011a3651239_users.py
@@ -0,0 +1,36 @@
+"""+users
+
+Revision ID: 8011a3651239
+Revises: 6621b149364e
+Create Date: 2026-08-18 13:32:42.638070
+
+"""
+from typing import Sequence, Union
+
+from alembic import op
+import sqlalchemy as sa
+
+
+# revision identifiers, used by Alembic.
+revision: str = '8011a3651239'
+down_revision: Union[str, Sequence[str], None] = '6621b149364e'
+branch_labels: Union[str, Sequence[str], None] = None
+depends_on: Union[str, Sequence[str], None] = None
+
+
+def upgrade() -> None:
+    """Upgrade schema."""
+    # ### commands auto generated by Alembic - please adjust! ###
+    op.create_table('users',
+    sa.Column('id', sa.BIGINT(), nullable=False),
+    sa.PrimaryKeyConstraint('id'),
+    sa.UniqueConstraint('id')
+    )
+    # ### end Alembic commands ###
+
+
+def downgrade() -> None:
+    """Downgrade schema."""
+    # ### commands auto generated by Alembic - please adjust! ###
+    op.drop_table('users')
+    # ### end Alembic commands ###
diff --git a/config.py b/config.py
index a548050..5e15296 100644
--- a/config.py
+++ b/config.py
@@ -29,6 +29,8 @@ card_info = CardInfo(os.getenv("CARD_NUMBER", ""), os.getenv("CARD_HOLDER", ""))
 REDIS_URL = os.getenv("REDIS_URL", "redis://localhost:6379/1")
 PROXY_URL = os.getenv("PROXY_URL")
 
+WELCOME_VIDEO_NOTE_FP = os.getenv("WELCOME_VIDEO_NOTE_FP", "static/welcome.mp4")
+
 ### Constants ###
 
 PAGE_SIZE = 8
diff --git a/db/models/__init__.py b/db/models/__init__.py
index d71845b..bc55398 100644
--- a/db/models/__init__.py
+++ b/db/models/__init__.py
@@ -1,6 +1,7 @@
 from .invoices import Invoice, InvoiceStatus
 from .orders import Order, OrderItem, OrderStatus
 from .products import Category, Product
+from .users import User
 
 __all__ = [
     "Category",
@@ -10,4 +11,5 @@ __all__ = [
     "OrderItem",
     "OrderStatus",
     "Product",
+    "User",
 ]
diff --git a/db/models/users.py b/db/models/users.py
new file mode 100644
index 0000000..e22fcb0
--- /dev/null
+++ b/db/models/users.py
@@ -0,0 +1,10 @@
+from sqlalchemy import BIGINT
+from sqlalchemy.orm import Mapped, mapped_column
+
+from db.base import Base
+
+
+class User(Base):
+    __tablename__ = "users"
+
+    id: Mapped[int] = mapped_column(BIGINT, unique=True, nullable=False, primary_key=True)
diff --git a/handlers/client/menu.py b/handlers/client/menu.py
index 81aef7c..b96b52a 100644
--- a/handlers/client/menu.py
+++ b/handlers/client/menu.py
@@ -1,13 +1,16 @@
 import contextlib
+import os
 
 from aiogram import F, Router
 from aiogram.filters import Command
 from aiogram.fsm.context import FSMContext
-from aiogram.types import CallbackQuery, Message
+from aiogram.types import CallbackQuery, FSInputFile, Message
 from sqlalchemy.ext.asyncio import AsyncSession
 
+from config import WELCOME_VIDEO_NOTE_FP
 from misc.kb.client import main_menu_kb
 from repositories.order_items import OrderItemRepository
+from repositories.users import create_user, get_user
 from services.orders import OrderService
 
 router = Router()
@@ -22,6 +25,12 @@ async def user_main_menu(
 ):
     await state.clear()
 
+    if not await get_user(session, msg.from_user.id):
+        if os.path.isfile(WELCOME_VIDEO_NOTE_FP):
+            await msg.bot.send_chat_action(msg.from_user.id, "record_video")
+            await msg.answer_video_note(FSInputFile(WELCOME_VIDEO_NOTE_FP))
+        await create_user(session, msg.from_user.id)
+
     cart_items = await order_items_repo.get_items_count_by_customer(session, msg.from_user.id)
     await msg.answer(
         "<b>Добрый день!</b>\n" 'Нажмите "Каталог" чтобы выбрать товар или воспользуйтесь поиском.',
diff --git a/repositories/users.py b/repositories/users.py
new file mode 100644
index 0000000..6f5dbd2
--- /dev/null
+++ b/repositories/users.py
@@ -0,0 +1,20 @@
+from sqlalchemy import select
+from sqlalchemy.ext.asyncio import AsyncSession
+
+from db.models.users import User
+
+
+async def get_user(session: AsyncSession, user_id: int) -> User | None:
+    stmt = select(User).where(User.id == user_id)
+    r = await session.execute(stmt)
+
+    return r.scalar_one_or_none()
+
+async def create_user(session: AsyncSession, user_id: int) -> User:
+    user = User(
+        id=user_id
+    )
+    session.add(user)
+    await session.commit()
+
+    return user
diff --git a/static/welcome.mp4 b/static/welcome.mp4
new file mode 100644
index 0000000..ebdb699
Binary files /dev/null and b/static/welcome.mp4 differ