From 3d19d9189b8681a0f0cd2e8b4bcbd56573d127ec Mon Sep 17 00:00:00 2001
From: hexdev <me@killhexdev.ru>
Date: Wed, 15 Apr 2026 20:36:49 +0700
Subject: [PATCH] feat: add /support command and improve fallback message

- Add `/support` command handler to initiate support flow via direct command
  (previously only accessible via callback button)
- Update `UNDEFINED_MESSAGE` to guide users toward `/support` and `/start`
  when they use undefined commands
---
 handlers/support.py | 9 +++++++++
 texts.py            | 2 +-
 2 files changed, 10 insertions(+), 1 deletion(-)

diff --git a/handlers/support.py b/handlers/support.py
index a7fa99b..a6f8c53 100644
--- a/handlers/support.py
+++ b/handlers/support.py
@@ -25,6 +25,15 @@ async def support_init(cb: CallbackQuery, state: FSMContext):
     await state.set_state(SupportStorage.prompt)
 
 
+@router.message(Command("support"))
+async def support_init_cmd(msg: Message, state: FSMContext):
+    await state.clear()
+    await msg.delete()
+
+    await msg.answer(text=SUPPORT_INIT, reply_markup=return_to_menu)
+    await state.set_state(SupportStorage.prompt)
+
+
 @router.message(SupportStorage.prompt)
 async def received_message(
     msg: Message, state: FSMContext, session: AsyncSession, deps: DependenciesDTO
diff --git a/texts.py b/texts.py
index 5d61e2f..d0268ed 100644
--- a/texts.py
+++ b/texts.py
@@ -107,7 +107,7 @@ CALLBACK_FALLBACK = "❌ Пакет потерян, попробуйте сно
 
 CONTEXT_REINITIATED = "🌑 Сессия сброшена. Данные могли обновиться."
 
-UNDEFINED_MESSAGE = "❌ Таких команд у нас нет. /start если потерялись."
+UNDEFINED_MESSAGE = "❌ Таких команд у нас нет.\n\n<i>Ищете техподдержку? Вам в /support</i>\n<i>Потерялись? Вам в /start.</i>"
 
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