diff --git a/.python-version b/.python-version
deleted file mode 100644
index 24ee5b1..0000000
--- a/.python-version
+++ /dev/null
@@ -1 +0,0 @@
-3.13
diff --git a/config.py b/config.py
index 58324cb..a1f1ded 100644
--- a/config.py
+++ b/config.py
@@ -1,7 +1,6 @@
-from typing import Optional
-from pydantic_settings import BaseSettings
-from pydantic import Field
 from dotenv import load_dotenv
+from pydantic import Field
+from pydantic_settings import BaseSettings
 
 load_dotenv(override=True)
 
@@ -9,7 +8,7 @@ load_dotenv(override=True)
 class Settings(BaseSettings):
     bot_token: str = Field(alias="BOT_TOKEN")
     postgres_url: str = Field(alias="POSTGRES_URL")
-    proxy: Optional[str] = Field(None, alias="PROXY")
+    proxy: str | None = Field(None, alias="PROXY")
     admin_group_id: int = Field(alias="ADMIN_GROUP_ID")
     remnawave_url: str = Field(alias="REMNAWAVE_URL")
     subscription_url: str = Field(alias="SUBSCRIPTION_URL")
diff --git a/db/models/__init__.py b/db/models/__init__.py
index 93ed393..57fbb5c 100644
--- a/db/models/__init__.py
+++ b/db/models/__init__.py
@@ -1,4 +1,4 @@
-from .users import User
 from .tickets import Ticket
+from .users import User
 
-__all__ = ["User", "Ticket"]
+__all__ = ["Ticket", "User"]
diff --git a/db/models/tickets.py b/db/models/tickets.py
index 9490e46..a89972d 100644
--- a/db/models/tickets.py
+++ b/db/models/tickets.py
@@ -1,5 +1,6 @@
 from enum import Enum as VanillaEnum
-from sqlalchemy import INTEGER, BIGINT, Enum
+
+from sqlalchemy import BIGINT, INTEGER, Enum
 from sqlalchemy.orm import Mapped, mapped_column
 
 from db.base import Base
diff --git a/db/models/users.py b/db/models/users.py
index 8150668..bbc7127 100644
--- a/db/models/users.py
+++ b/db/models/users.py
@@ -7,9 +7,7 @@ from db.base import Base
 class User(Base):
     __tablename__ = "users"
 
-    id: Mapped[int] = mapped_column(
-        BIGINT, nullable=False, unique=True, primary_key=True
-    )
+    id: Mapped[int] = mapped_column(BIGINT, nullable=False, unique=True, primary_key=True)
     referal_id: Mapped[int] = mapped_column(BIGINT, nullable=True)
     subscription_link: Mapped[str] = mapped_column(TEXT, nullable=True, unique=True)
     balance: Mapped[int] = mapped_column(INTEGER, nullable=False, default=0)
diff --git a/db/session.py b/db/session.py
index 17e273c..a1f7930 100644
--- a/db/session.py
+++ b/db/session.py
@@ -1,4 +1,4 @@
-from sqlalchemy.ext.asyncio import create_async_engine, async_sessionmaker
+from sqlalchemy.ext.asyncio import async_sessionmaker, create_async_engine
 
 from config import settings
 
diff --git a/handlers/__init__.py b/handlers/__init__.py
index dab8038..81254d4 100644
--- a/handlers/__init__.py
+++ b/handlers/__init__.py
@@ -1,6 +1,6 @@
-from .referals import router as referal_router
-from .menus import router as menus_router
-from .support import router as support_router
 from .buy import router as buy_router
+from .menus import router as menus_router
+from .referals import router as referal_router
+from .support import router as support_router
 
 routers = [referal_router, menus_router, support_router, buy_router]
diff --git a/handlers/buy.py b/handlers/buy.py
index dacc3fe..2b54b5a 100644
--- a/handlers/buy.py
+++ b/handlers/buy.py
@@ -1,15 +1,16 @@
 import logging
-from typing import Optional
-from aiogram import Router, F
-from aiogram.types import CallbackQuery
+
+from aiogram import F, Router
 from aiogram.fsm.context import FSMContext
+from aiogram.types import CallbackQuery
 from sqlalchemy.ext.asyncio import AsyncSession
 
+from config import settings
 from keyboards.client import (
     devices_selector,
     duration_selector,
-    return_to_menu,
     payment_gateways,
+    return_to_menu,
 )
 from misc.utils import (
     calculate_price,
@@ -17,7 +18,7 @@ from misc.utils import (
 )
 from schemas.di import DependenciesDTO
 from schemas.subscriptions import SubscriptionPlan
-from services.user_service import UserServiceException
+from services.user_service import UserServiceError
 from states.buy import SubscriptionStorage
 from texts import (
     CALLBACK_FALLBACK,
@@ -30,7 +31,6 @@ from texts import (
     SUBSCRIPTION_DURATION_SELECTOR,
     SUPPORT_MSG_SENT,
 )
-from config import settings
 
 router = Router()
 logger = logging.getLogger(__name__)
@@ -55,7 +55,7 @@ async def device_count_select(cb: CallbackQuery, state: FSMContext):
     data = await state.get_data()
     await state.clear()
 
-    ctx: Optional[SubscriptionPlan] = data.get("ctx", SubscriptionPlan())
+    ctx: SubscriptionPlan | None = data.get("ctx", SubscriptionPlan())
 
     cb_data = cb.data.split(":")
     devices = int(cb_data[1]) if cb_data[1].isdigit() else settings.min_devices
@@ -75,17 +75,13 @@ async def toggle_whitelists(cb: CallbackQuery, state: FSMContext):
     data = await state.get_data()
     await state.clear()
 
-    ctx: Optional[SubscriptionPlan] = data.get("ctx", SubscriptionPlan())
-    ctx.whitelists = (
-        not ctx.whitelists or ctx.devices >= settings.whitelist_device_threshold
-    )
+    ctx: SubscriptionPlan | None = data.get("ctx", SubscriptionPlan())
+    ctx.whitelists = not ctx.whitelists or ctx.devices >= settings.whitelist_device_threshold
 
     try:
         await cb.message.edit_text(
             SUBSCRIPTION_DEVICE_SELECTOR.format(price=calculate_price(ctx)),
-            reply_markup=devices_selector(
-                current=ctx.devices, whitelists=ctx.whitelists
-            ),
+            reply_markup=devices_selector(current=ctx.devices, whitelists=ctx.whitelists),
         )
     except Exception as exc:
         if "message is not modified:" in str(exc):
@@ -101,7 +97,7 @@ async def select_duration_init(cb: CallbackQuery, state: FSMContext):
     data = await state.get_data()
     await state.clear()
 
-    ctx: Optional[SubscriptionPlan] = data.get("ctx")
+    ctx: SubscriptionPlan | None = data.get("ctx")
     if not ctx:
         await cb.answer(CALLBACK_FALLBACK)
         return
@@ -109,9 +105,7 @@ async def select_duration_init(cb: CallbackQuery, state: FSMContext):
     try:
         await cb.message.edit_text(
             SUBSCRIPTION_DURATION_SELECTOR.format(price=calculate_price(ctx)),
-            reply_markup=duration_selector(
-                current=ctx.duration, back_cb=f"devices:{ctx.devices}"
-            ),
+            reply_markup=duration_selector(current=ctx.duration, back_cb=f"devices:{ctx.devices}"),
         )
     except Exception as exc:
         if "message is not modified:" in str(exc):
@@ -129,7 +123,7 @@ async def select_duration(cb: CallbackQuery, state: FSMContext):
     data = await state.get_data()
     await state.clear()
 
-    ctx: Optional[SubscriptionPlan] = data.get("ctx")
+    ctx: SubscriptionPlan | None = data.get("ctx")
     if not ctx:
         await cb.answer(CONTEXT_REINITIATED)
         ctx = SubscriptionPlan()
@@ -140,9 +134,7 @@ async def select_duration(cb: CallbackQuery, state: FSMContext):
     try:
         await cb.message.edit_text(
             SUBSCRIPTION_DURATION_SELECTOR.format(price=calculate_price(ctx)),
-            reply_markup=duration_selector(
-                current=ctx.duration, back_cb=f"devices:{ctx.devices}"
-            ),
+            reply_markup=duration_selector(current=ctx.duration, back_cb=f"devices:{ctx.devices}"),
         )
     except Exception as exc:
         if "message is not modified:" in str(exc):
@@ -160,7 +152,7 @@ async def proceed_to_checkout(cb: CallbackQuery, state: FSMContext):
     data = await state.get_data()
     await state.clear()
 
-    ctx: Optional[SubscriptionPlan] = data.get("ctx")
+    ctx: SubscriptionPlan | None = data.get("ctx")
     if not ctx:
         await cb.message.edit_text(STANDARD_FALLBACK, reply_markup=return_to_menu)
         return
@@ -181,18 +173,16 @@ async def checkout_support(
     data = await state.get_data()
     await state.clear()
 
-    ctx: Optional[SubscriptionPlan] = data.get("ctx")
+    ctx: SubscriptionPlan | None = data.get("ctx")
     if not ctx:
         await cb.message.edit_text(STANDARD_FALLBACK, reply_markup=return_to_menu)
         return
 
     await cb.message.edit_text(GENERAL_PROCESSING)
     try:
-        await deps.user_service.create_subscription_ticket(
-            session, cb.from_user, ctx, cb.bot
-        )
+        await deps.user_service.create_subscription_ticket(session, cb.from_user, ctx, cb.bot)
         await cb.message.edit_text(SUPPORT_MSG_SENT)
-    except UserServiceException:
+    except UserServiceError:
         await cb.message.edit_text(STANDARD_FALLBACK)
         raise
     except Exception:
diff --git a/handlers/menus.py b/handlers/menus.py
index 60f6309..635e290 100644
--- a/handlers/menus.py
+++ b/handlers/menus.py
@@ -1,13 +1,13 @@
-from aiogram import Router, F
-from aiogram.filters import CommandStart, CommandObject, Command
-from aiogram.types import CallbackQuery, Message
+from aiogram import F, Router
+from aiogram.filters import Command, CommandObject, CommandStart
 from aiogram.fsm.context import FSMContext
+from aiogram.types import CallbackQuery, Message
 from sqlalchemy.ext.asyncio import AsyncSession
 
-from misc.utils import format_subscription_link
-from schemas.di import DependenciesDTO
 from keyboards.client import main_menu, return_to_menu
-from texts import GENERAL_PROCESSING, build_main_menu_text, FAQ_TEXT
+from misc.utils import build_main_menu_text, format_subscription_link
+from schemas.di import DependenciesDTO
+from texts import FAQ_TEXT, GENERAL_PROCESSING
 
 router = Router()
 
@@ -47,9 +47,7 @@ async def standard_start(
 ):
     await state.clear()
 
-    user = await deps.user_service.add_user(
-        session, user_id=msg.from_user.id, rw_sdk=deps.rw_sdk
-    )
+    user = await deps.user_service.add_user(session, user_id=msg.from_user.id, rw_sdk=deps.rw_sdk)
 
     await msg.reply(
         build_main_menu_text(format_subscription_link(user.subscription_link)),
@@ -77,9 +75,7 @@ async def update_link(
     await state.clear()
     await cb.message.edit_text(GENERAL_PROCESSING)
 
-    user = await deps.user_service.update_user_link(
-        session, cb.from_user.id, deps.rw_sdk
-    )
+    user = await deps.user_service.update_user_link(session, cb.from_user.id, deps.rw_sdk)
     await cb.answer("✅")
     await cb.message.edit_text(
         build_main_menu_text(format_subscription_link(user.subscription_link)),
diff --git a/handlers/referals.py b/handlers/referals.py
index aa6f024..d72b7dd 100644
--- a/handlers/referals.py
+++ b/handlers/referals.py
@@ -1,15 +1,15 @@
-from aiogram import Router, F
+from aiogram import F, Router
 from aiogram.filters import Command, CommandObject
-from aiogram.utils.deep_linking import create_start_link
-from aiogram.types import CallbackQuery, Message
 from aiogram.fsm.context import FSMContext
+from aiogram.types import CallbackQuery, Message
+from aiogram.utils.deep_linking import create_start_link
 from sqlalchemy.ext.asyncio import AsyncSession
 
+from config import settings
 from keyboards.client import referals_kb
 from misc.utils import format_share_deep_link
 from schemas.di import DependenciesDTO
 from texts import GENERAL_PROCESSING, REFERALS_MENU
-from config import settings
 
 router = Router()
 
@@ -57,7 +57,5 @@ async def refpay(
         return
 
     amount = int(amount)
-    await deps.user_repository.increase_user_balance(session, user.id, amount)
-    await status_msg.edit_text(
-        f"<b>💸 Баланс реферала ({referal.id}) пополнен на {amount}₽</b>"
-    )
+    await deps.user_repository.increase_user_balance(session, referal.id, amount)
+    await status_msg.edit_text(f"<b>💸 Баланс реферала ({referal.id}) пополнен на {amount}₽</b>")
diff --git a/handlers/support.py b/handlers/support.py
index ad83715..c28e874 100644
--- a/handlers/support.py
+++ b/handlers/support.py
@@ -1,16 +1,17 @@
 import logging
-from aiogram import Router, F
+
+from aiogram import F, Router
 from aiogram.filters import Command
 from aiogram.fsm.context import FSMContext
 from aiogram.types import CallbackQuery, Message
 from sqlalchemy.ext.asyncio import AsyncSession
 
 from config import settings
+from keyboards.client import return_to_menu
 from schemas.di import DependenciesDTO
-from services.user_service import UserServiceException
+from services.user_service import UserServiceError
 from states.support import SupportStorage
 from texts import GENERAL_PROCESSING, STANDARD_FALLBACK, SUPPORT_INIT, SUPPORT_MSG_SENT
-from keyboards.client import return_to_menu
 
 router = Router()
 logger = logging.getLogger(__name__)
@@ -34,7 +35,7 @@ async def received_message(
 
     try:
         await deps.user_service.support_forward_message(session, msg, deps.rw_sdk)
-    except UserServiceException:
+    except UserServiceError:
         await msg.reply(STANDARD_FALLBACK)
         raise
     except Exception:
diff --git a/keyboards/client.py b/keyboards/client.py
index 744841a..91e826f 100644
--- a/keyboards/client.py
+++ b/keyboards/client.py
@@ -24,9 +24,7 @@ _return_to_menu_btn: InlineKeyboardButton = InlineKeyboardButton(
     text="⬅️ Назад", callback_data="menu:main"
 )
 
-return_to_menu: InlineKeyboardMarkup = InlineKeyboardBuilder(
-    [[_return_to_menu_btn]]
-).as_markup()
+return_to_menu: InlineKeyboardMarkup = InlineKeyboardBuilder([[_return_to_menu_btn]]).as_markup()
 
 payment_gateways: InlineKeyboardMarkup = InlineKeyboardBuilder(
     [
@@ -36,9 +34,7 @@ payment_gateways: InlineKeyboardMarkup = InlineKeyboardBuilder(
 ).as_markup()
 
 
-def _return_btn(
-    data: str = "menu:main", text: str = "⬅️ Назад"
-) -> InlineKeyboardButton:
+def _return_btn(data: str = "menu:main", text: str = "⬅️ Назад") -> InlineKeyboardButton:
     return InlineKeyboardButton(text=text, callback_data=data)
 
 
@@ -88,9 +84,7 @@ def duration_selector(
             callback_data=f"duration:{val}",
         )
 
-    builder.row(
-        InlineKeyboardButton(text="🛒 Перейти к оплате", callback_data="confirm")
-    )
+    builder.row(InlineKeyboardButton(text="🛒 Перейти к оплате", callback_data="confirm"))
     builder.row(_return_btn(back_cb))
 
     return builder.as_markup()
diff --git a/main.py b/main.py
index 975ec61..e78705a 100644
--- a/main.py
+++ b/main.py
@@ -1,19 +1,19 @@
-import logging
 import asyncio
+import logging
 
-from remnawave import RemnawaveSDK
 from aiogram import Bot, Dispatcher
 from aiogram.client.default import DefaultBotProperties
 from aiogram.client.session.aiohttp import AiohttpSession
+from remnawave import RemnawaveSDK
 
-from schemas.di import DependenciesDTO
+from config import settings
+from db.session import async_session
 from handlers import routers
 from middlewares import DIMiddleware
-from config import settings
 from repositories.tickets import TicketRepository
 from repositories.users import UserRepository
+from schemas.di import DependenciesDTO
 from services.user_service import UserService
-from db.session import async_session
 
 logging.basicConfig(level=logging.DEBUG)
 
diff --git a/middlewares/di.py b/middlewares/di.py
index 89219cd..35a7474 100644
--- a/middlewares/di.py
+++ b/middlewares/di.py
@@ -1,4 +1,6 @@
-from typing import Callable, Awaitable, Any
+from collections.abc import Awaitable, Callable
+from typing import Any
+
 from aiogram import BaseMiddleware
 from aiogram.types import TelegramObject
 from sqlalchemy.ext.asyncio import async_sessionmaker
@@ -7,9 +9,7 @@ from schemas.di import DependenciesDTO
 
 
 class DIMiddleware(BaseMiddleware):
-    def __init__(
-        self, deps: DependenciesDTO, session_factory: async_sessionmaker
-    ) -> None:
+    def __init__(self, deps: DependenciesDTO, session_factory: async_sessionmaker) -> None:
         self.deps = deps
         self.session_factory = session_factory
 
diff --git a/misc/utils.py b/misc/utils.py
index 4b0e6f0..14d2a3f 100644
--- a/misc/utils.py
+++ b/misc/utils.py
@@ -1,11 +1,10 @@
 import urllib.parse
-from typing import Optional
+from datetime import UTC, datetime, timedelta
 from random import choice
-from datetime import datetime, timedelta, timezone
 
+import texts
 from config import settings
 from schemas.subscriptions import SubscriptionDuration, SubscriptionPlan
-import texts
 
 QUOTES: list[str] = [
     "Верните себе свободный интернет.",
@@ -47,12 +46,16 @@ def fetch_quote() -> str:
 
 def format_bytes(num_bytes: float) -> str:
     """Конвертировать байты в читаемый формат: ГБ / МБ / КБ / Б."""
-    if num_bytes >= 1_073_741_824:  # >= 1 ГБ
-        return f"{num_bytes / 1_073_741_824:.1f} ГБ"
-    if num_bytes >= 1_048_576:  # >= 1 МБ
-        return f"{num_bytes / 1_048_576:.1f} МБ"
-    if num_bytes >= 1_024:  # >= 1 КБ
-        return f"{num_bytes / 1_024:.1f} КБ"
+    gb_capacity = 1_073_741_824
+    mb_capacity = 1_048_576
+    kb_capacity = 1_024
+
+    if num_bytes >= gb_capacity:  # >= 1 ГБ
+        return f"{num_bytes / gb_capacity:.1f} ГБ"
+    if num_bytes >= mb_capacity:  # >= 1 МБ
+        return f"{num_bytes / mb_capacity:.1f} МБ"
+    if num_bytes >= kb_capacity:  # >= 1 КБ
+        return f"{num_bytes / kb_capacity:.1f} КБ"
     return f"{num_bytes:.0f} Б"
 
 
@@ -69,7 +72,7 @@ def format_traffic(used: float, limit: int) -> str:
     return texts.TRAFFIC_WITH_LIMIT.format(used=used_str, limit=limit_str)
 
 
-def format_hwid_limit(limit: Optional[int]) -> str:
+def format_hwid_limit(limit: int | None) -> str:
     """Форматировать лимит HWID: число или «без ограничений»."""
     if limit is None or limit == 0:
         return texts.UNLIMITED_HWID
@@ -90,11 +93,11 @@ def format_days_left(expire_at: datetime) -> str:
     - «истекает сегодня» — если осталось 0 дней
     - «истекла N дн. назад» — если уже истекла
     """
-    now = datetime.now(tz=timezone.utc)
+    now = datetime.now(tz=UTC)
 
     # Убедимся что expire_at timezone-aware
     if expire_at.tzinfo is None:
-        expire_at = expire_at.replace(tzinfo=timezone.utc)
+        expire_at = expire_at.replace(tzinfo=UTC)
 
     delta = expire_at - now
     days = delta.days  # целое, может быть отрицательным
@@ -118,12 +121,10 @@ def format_status(status: str) -> tuple[str, str]:
         "LIMITED": (texts.STATUS_ICON_LIMITED, texts.STATUS_LIMITED),
         "ON_HOLD": (texts.STATUS_ICON_UNKNOWN, texts.STATUS_UNKNOWN),
     }
-    return mapping.get(
-        status.upper(), (texts.STATUS_ICON_UNKNOWN, texts.STATUS_UNKNOWN)
-    )
+    return mapping.get(status.upper(), (texts.STATUS_ICON_UNKNOWN, texts.STATUS_UNKNOWN))
 
 
-def format_username(username: Optional[str]) -> str:
+def format_username(username: str | None) -> str:
     """Форматировать username: «@user» или «нет username»."""
     if username:
         return "@" + username
@@ -151,14 +152,14 @@ def convert_int_to_duration(value: int) -> SubscriptionDuration:
 
 
 def convert_duration_to_timedelta(duration: SubscriptionDuration) -> timedelta:
-    MONTH_DELTA = timedelta(days=30)
+    month_delta = timedelta(days=30)
     mapping: dict[str, timedelta] = {
-        SubscriptionDuration.MONTH.value: MONTH_DELTA,
-        SubscriptionDuration.THREE_MONTHS.value: MONTH_DELTA * 3,
-        SubscriptionDuration.SIX_MONTHS.value: MONTH_DELTA * 6,
-        SubscriptionDuration.YEAR.value: MONTH_DELTA * 12,
+        SubscriptionDuration.MONTH.value: month_delta,
+        SubscriptionDuration.THREE_MONTHS.value: month_delta * 3,
+        SubscriptionDuration.SIX_MONTHS.value: month_delta * 6,
+        SubscriptionDuration.YEAR.value: month_delta * 12,
     }
-    return mapping.get(duration.value, MONTH_DELTA)
+    return mapping.get(duration.value, month_delta)
 
 
 def calculate_price(subscription: SubscriptionPlan):
@@ -172,7 +173,7 @@ def calculate_price(subscription: SubscriptionPlan):
     ) * convert_duration_to_int(subscription.duration)
 
 
-def format_subscription_link(link: Optional[str] = None):
+def format_subscription_link(link: str | None = None):
     return f"<code>{link or '...'}</code>"
 
 
@@ -185,7 +186,7 @@ def format_support_subscription(
     full_name: str,
     user_id: int,
     balance: int,
-    username: Optional[str] = None,
+    username: str | None = None,
 ) -> str:
     username = format_username(username)
     whitelist_description = "ВЫКЛ"
@@ -208,3 +209,7 @@ def format_support_subscription(
 
 def get_subscription_link(short_uuid: str):
     return settings.subscription_url + "/" + short_uuid
+
+
+def build_main_menu_text(link: str) -> str:
+    return texts.MAIN_MENU.format(quote=fetch_quote(), link=link)
diff --git a/pyproject.toml b/pyproject.toml
new file mode 100644
index 0000000..7c9bd03
--- /dev/null
+++ b/pyproject.toml
@@ -0,0 +1,58 @@
+[tool.black]
+line-length = 100
+target-version = ['py313']
+include = '\.pyi?$'
+extend-exclude = '''
+/(
+  # Исключаем стандартные папки
+  \.git
+  | \.venv
+  | build
+  | dist
+  | alembic
+)/
+'''
+
+[tool.ruff]
+# Базовые настройки
+line-length = 100
+target-version = "py313"
+
+# Исключаем alembic полностью
+exclude = [
+    ".git",
+    ".venv",
+    "build",
+    "dist",
+    "alembic",
+]
+
+[tool.ruff.lint]
+select = [
+    "E",
+    "W",
+    "F",
+    "I",
+    "N",
+    "UP",
+    "B",
+    "SIM",
+    "PL",
+    "RUF",
+    "TID",
+    "PT",
+]
+
+ignore = [
+    "E501",
+    "D100",
+    "D104",
+    "G004",
+    "PLR0913",
+    "RUF001",
+    "RUF002",
+    "RUF003"
+]
+
+[tool.ruff.lint.isort]
+combine-as-imports = true
\ No newline at end of file
diff --git a/repositories/tickets.py b/repositories/tickets.py
index 8489eff..aac9af9 100644
--- a/repositories/tickets.py
+++ b/repositories/tickets.py
@@ -1,4 +1,3 @@
-from typing import Optional
 from sqlalchemy import select
 from sqlalchemy.ext.asyncio import AsyncSession
 
@@ -8,7 +7,7 @@ from schemas.tickets import NewTicketDTO
 
 class TicketRepository:
     async def get_ticket_by_user_id(
-        self, session: AsyncSession, user_id: int, status: Optional[TicketStatus] = None
+        self, session: AsyncSession, user_id: int, status: TicketStatus | None = None
     ) -> list[Ticket]:
         stmt = select(Ticket).where(Ticket.creator_id == user_id)
         if status:
@@ -19,7 +18,7 @@ class TicketRepository:
 
     async def get_available_ticket_by_user_id(
         self, session: AsyncSession, user_id: int
-    ) -> Optional[Ticket]:
+    ) -> Ticket | None:
         stmt = (
             select(Ticket)
             .where(Ticket.creator_id == user_id)
@@ -30,17 +29,13 @@ class TicketRepository:
         tickets = list(res.scalars().all())
         return tickets[0] if tickets else None
 
-    async def get_ticket_by_thread_id(
-        self, session: AsyncSession, thread_id: int
-    ) -> Optional[Ticket]:
+    async def get_ticket_by_thread_id(self, session: AsyncSession, thread_id: int) -> Ticket | None:
         stmt = select(Ticket).where(Ticket.thread_id == thread_id)
         res = await session.execute(stmt)
 
         return res.scalar_one_or_none()
 
-    async def create_ticket(
-        self, session: AsyncSession, ticket_data: NewTicketDTO
-    ) -> Ticket:
+    async def create_ticket(self, session: AsyncSession, ticket_data: NewTicketDTO) -> Ticket:
         ticket = Ticket(creator_id=ticket_data.creator_id)
         session.add(ticket)
         await session.commit()
@@ -54,9 +49,7 @@ class TicketRepository:
         await session.commit()
         return ticket
 
-    async def update_ticket_thread_id(
-        self, session: AsyncSession, ticket: Ticket, thread_id: int
-    ):
+    async def update_ticket_thread_id(self, session: AsyncSession, ticket: Ticket, thread_id: int):
         ticket.thread_id = thread_id
         await session.commit()
         return ticket
diff --git a/repositories/users.py b/repositories/users.py
index 446148f..b270305 100644
--- a/repositories/users.py
+++ b/repositories/users.py
@@ -1,4 +1,3 @@
-from typing import Optional
 from sqlalchemy import select
 from sqlalchemy.ext.asyncio import AsyncSession
 
@@ -7,9 +6,7 @@ from schemas.users import NewUserDTO
 
 
 class UserRepository:
-    async def get_user_by_id(
-        self, session: AsyncSession, user_id: int
-    ) -> Optional[User]:
+    async def get_user_by_id(self, session: AsyncSession, user_id: int) -> User | None:
         stmt = select(User).where(User.id == user_id)
         result = await session.execute(stmt)
 
@@ -28,7 +25,7 @@ class UserRepository:
 
     async def update_user_topic(
         self, session: AsyncSession, user_id: int, thread_id: int
-    ) -> Optional[User]:
+    ) -> User | None:
         user = await self.get_user_by_id(session, user_id=user_id)
         if not user:
             return None
@@ -37,9 +34,7 @@ class UserRepository:
         await session.commit()
         return user
 
-    async def update_user_link(
-        self, session: AsyncSession, user_id: int, link: str
-    ) -> Optional[User]:
+    async def update_user_link(self, session: AsyncSession, user_id: int, link: str) -> User | None:
         user = await self.get_user_by_id(session, user_id=user_id)
         if not user:
             return None
@@ -50,7 +45,7 @@ class UserRepository:
 
     async def update_user_balance(
         self, session: AsyncSession, user_id: int, balance: int
-    ) -> Optional[User]:
+    ) -> User | None:
         user = await self.get_user_by_id(session, user_id=user_id)
         if not user:
             return None
@@ -61,7 +56,7 @@ class UserRepository:
 
     async def increase_user_balance(
         self, session: AsyncSession, user_id: int, amount: int
-    ) -> Optional[User]:
+    ) -> User | None:
         user = await self.get_user_by_id(session, user_id=user_id)
         if not user:
             return None
diff --git a/schemas/di.py b/schemas/di.py
index 17ea5ec..21583c7 100644
--- a/schemas/di.py
+++ b/schemas/di.py
@@ -1,9 +1,10 @@
 from dataclasses import dataclass
 
+from remnawave import RemnawaveSDK
+
 from repositories.tickets import TicketRepository
 from repositories.users import UserRepository
 from services.user_service import UserService
-from remnawave import RemnawaveSDK
 
 
 @dataclass
diff --git a/schemas/users.py b/schemas/users.py
index 15f29af..9325034 100644
--- a/schemas/users.py
+++ b/schemas/users.py
@@ -1,15 +1,14 @@
 from dataclasses import dataclass
-from typing import Optional
 
 
 @dataclass
 class NewUserDTO:
     id: int
-    referal: Optional[int] = None
-    link: Optional[str] = None
+    referal: int | None = None
+    link: str | None = None
 
 
 @dataclass
 class TicketCreator:
     id: int
-    username: Optional[str] = None
+    username: str | None = None
diff --git a/services/rw.py b/services/rw.py
index 70c65b6..34c8e47 100644
--- a/services/rw.py
+++ b/services/rw.py
@@ -1,7 +1,6 @@
 import logging
 from dataclasses import dataclass
-from datetime import datetime, timedelta, timezone
-from typing import Optional
+from datetime import UTC, datetime, timedelta
 from uuid import UUID
 
 from remnawave import RemnawaveSDK
@@ -23,9 +22,9 @@ class RWUserInfo:
     expire_at: datetime
     used_traffic_bytes: float
     traffic_limit_bytes: int  # 0 = unlimited
-    hwid_device_limit: Optional[int]  # None = unlimited
+    hwid_device_limit: int | None  # None = unlimited
     active_squads: list[dict]  # [{"uuid": "...", "name": "..."}]
-    description: Optional[str]
+    description: str | None
     short_uuid: str
 
 
@@ -74,7 +73,7 @@ def _parse_user(user_dto) -> RWUserInfo:
 async def get_user_by_telegram_id(
     sdk: RemnawaveSDK,
     telegram_id: int,
-) -> Optional[RWUserInfo]:
+) -> RWUserInfo | None:
     """
     Получить первого пользователя Remnawave, привязанного к Telegram ID.
     Возвращает None, если пользователь не найден или Remnawave недоступен.
@@ -115,7 +114,7 @@ async def add_days(
     sdk: RemnawaveSDK,
     user_uuid: str,
     days: int,
-) -> Optional[datetime]:
+) -> datetime | None:
     """
     Добавить N дней к expire_at пользователя.
     Возвращает новую дату окончания или None при ошибке.
@@ -131,7 +130,7 @@ async def add_days(
         # Обеспечиваем timezone-aware datetime
         current_expire = user_dto.expire_at
         if current_expire.tzinfo is None:
-            current_expire = current_expire.replace(tzinfo=timezone.utc)
+            current_expire = current_expire.replace(tzinfo=UTC)
 
         new_expire = current_expire + timedelta(days=days)
 
@@ -146,7 +145,7 @@ async def add_days(
 
         new_dt = result.expire_at
         if new_dt is not None and new_dt.tzinfo is None:
-            new_dt = new_dt.replace(tzinfo=timezone.utc)
+            new_dt = new_dt.replace(tzinfo=UTC)
         return new_dt
     except Exception as exc:
         logger.warning("Failed to add %d days for user %s: %s", days, user_uuid, exc)
@@ -157,7 +156,7 @@ async def remove_days(
     sdk: RemnawaveSDK,
     user_uuid: str,
     days: int,
-) -> Optional[datetime]:
+) -> datetime | None:
     """
     Вычесть N дней из expire_at пользователя.
     Возвращает новую дату окончания или None при ошибке.
@@ -170,7 +169,7 @@ async def remove_days(
 
         current_expire = user_dto.expire_at
         if current_expire.tzinfo is None:
-            current_expire = current_expire.replace(tzinfo=timezone.utc)
+            current_expire = current_expire.replace(tzinfo=UTC)
 
         new_expire = current_expire - timedelta(days=days)
 
@@ -185,7 +184,7 @@ async def remove_days(
 
         new_dt = result.expire_at
         if new_dt is not None and new_dt.tzinfo is None:
-            new_dt = new_dt.replace(tzinfo=timezone.utc)
+            new_dt = new_dt.replace(tzinfo=UTC)
         return new_dt
     except Exception as exc:
         logger.warning("Failed to remove %d days for user %s: %s", days, user_uuid, exc)
@@ -203,7 +202,7 @@ async def set_hwid_limit(
     Возвращает True при успехе, False при ошибке.
     """
     try:
-        hwid_value: Optional[int] = None if limit == 0 else limit
+        hwid_value: int | None = None if limit == 0 else limit
         await sdk.users.update_user(
             UpdateUserRequestDto(
                 uuid=UUID(user_uuid),
diff --git a/services/user_service.py b/services/user_service.py
index 969dfec..0791e18 100644
--- a/services/user_service.py
+++ b/services/user_service.py
@@ -1,30 +1,28 @@
-from typing import Optional
 from aiogram import Bot
-from aiogram.types import Message, ReactionTypeEmoji
-from aiogram.types import User as TelegramUser
-from sqlalchemy.ext.asyncio import AsyncSession
+from aiogram.types import Message, ReactionTypeEmoji, User as TelegramUser
 from remnawave import RemnawaveSDK
+from sqlalchemy.ext.asyncio import AsyncSession
 
 from config import settings
 from db.models.tickets import TicketStatus
 from db.models.users import User
+from misc import utils
+from repositories import UserRepository
+from repositories.tickets import TicketRepository
 from schemas.subscriptions import SubscriptionPlan
 from schemas.tickets import NewTicketDTO
 from schemas.users import NewUserDTO, TicketCreator
-from repositories import UserRepository
-from repositories.tickets import TicketRepository
 from services.rw import RWUserInfo, get_user_by_telegram_id
 from texts import (
     ADMIN_STANDARD_FALLBACK,
     ADMIN_TICKET_WITH_RW,
+    ADMIN_TICKET_WITHOUT_RW,
     SUPPORT_SIGNATURE,
     TICKET_STATUS_EMOJIS,
-    ADMIN_TICKET_WITHOUT_RW,
 )
-from misc import utils
 
 
-class UserServiceException(Exception): ...
+class UserServiceError(Exception): ...
 
 
 class UserService:
@@ -37,8 +35,8 @@ class UserService:
     @staticmethod
     def format_ticket_name(
         creator: TicketCreator,
-        status: Optional[TicketStatus] = TicketStatus.OPEN,
-        ticket_id: Optional[int] = None,
+        status: TicketStatus | None = TicketStatus.OPEN,
+        ticket_id: int | None = None,
     ):
         return (
             TICKET_STATUS_EMOJIS[status.value]
@@ -49,7 +47,7 @@ class UserService:
 
     @staticmethod
     async def format_admin_support_message(
-        ticket_number: int, user: User, rw_user: Optional[RWUserInfo], balance: int
+        ticket_number: int, user: TelegramUser, rw_user: RWUserInfo | None, balance: int
     ):
         username_display = utils.format_username(user.username)
 
@@ -65,9 +63,7 @@ class UserService:
         status_icon, status_text = utils.format_status(rw_user.status)
         expire_date = rw_user.expire_at.strftime("%d.%m.%Y")
         days_left = utils.format_days_left(rw_user.expire_at)
-        used_traffic = utils.format_traffic(
-            rw_user.used_traffic_bytes, rw_user.traffic_limit_bytes
-        )
+        used_traffic = utils.format_traffic(rw_user.used_traffic_bytes, rw_user.traffic_limit_bytes)
         hwid_limit = utils.format_hwid_limit(rw_user.hwid_device_limit)
         squads = utils.format_squads(rw_user.active_squads)
 
@@ -92,7 +88,7 @@ class UserService:
         session: AsyncSession,
         user_id: int,
         rw_sdk: RemnawaveSDK,
-        referal: Optional[int] = None,
+        referal: int | None = None,
     ) -> User:
         user = await self.user_repository.get_user_by_id(session, user_id)
         if user:
@@ -100,9 +96,7 @@ class UserService:
 
         rw_user = await get_user_by_telegram_id(rw_sdk, user_id)
         link = utils.get_subscription_link(rw_user.short_uuid) if rw_user else None
-        referal = (
-            int(referal) if str(referal).isdigit() and user_id != int(referal) else None
-        )
+        referal = int(referal) if str(referal).isdigit() and user_id != int(referal) else None
 
         model = NewUserDTO(id=user_id, referal=referal, link=link)
         return await self.user_repository.create_user(session, model)
@@ -114,9 +108,7 @@ class UserService:
         subscription: SubscriptionPlan,
         bot: Bot,
     ):
-        ticket = await self.ticket_repository.get_available_ticket_by_user_id(
-            session, user.id
-        )
+        ticket = await self.ticket_repository.get_available_ticket_by_user_id(session, user.id)
         db_user = await self.user_repository.get_user_by_id(session, user.id)
 
         if ticket:
@@ -143,15 +135,11 @@ class UserService:
         ticket_dto = NewTicketDTO(
             creator_id=user.id,
         )
-        ticket = await self.ticket_repository.create_ticket(
-            session, ticket_data=ticket_dto
-        )
+        ticket = await self.ticket_repository.create_ticket(session, ticket_data=ticket_dto)
 
         thread = await bot.create_forum_topic(
             settings.admin_group_id,
-            self.format_ticket_name(
-                creator, ticket_id=ticket.id, status=TicketStatus.PENDING
-            ),
+            self.format_ticket_name(creator, ticket_id=ticket.id, status=TicketStatus.PENDING),
         )
         ticket = await self.ticket_repository.update_ticket_thread_id(
             session, ticket, thread.message_thread_id
@@ -166,20 +154,16 @@ class UserService:
                 full_name=user.full_name,
                 user_id=user.id,
                 username=user.username,
-                balance=db_user,
+                balance=db_user.balance,
             ),
         )
 
-    async def support_forward_message(
-        self, session: AsyncSession, msg: Message, rw: RemnawaveSDK
-    ):
+    async def support_forward_message(self, session: AsyncSession, msg: Message, rw: RemnawaveSDK):
         user = await self.user_repository.get_user_by_id(session, msg.from_user.id)
         if not user:
-            raise UserServiceException("User %d is not found.", msg.from_user.id)
+            raise UserServiceError("User %d is not found.", msg.from_user.id)
 
-        ticket = await self.ticket_repository.get_available_ticket_by_user_id(
-            session, user.id
-        )
+        ticket = await self.ticket_repository.get_available_ticket_by_user_id(session, user.id)
 
         if ticket:
             try:
@@ -199,15 +183,11 @@ class UserService:
         ticket_dto = NewTicketDTO(
             creator_id=user.id,
         )
-        ticket = await self.ticket_repository.create_ticket(
-            session, ticket_data=ticket_dto
-        )
+        ticket = await self.ticket_repository.create_ticket(session, ticket_data=ticket_dto)
 
         thread = await msg.bot.create_forum_topic(
             settings.admin_group_id,
-            self.format_ticket_name(
-                creator, ticket_id=ticket.id, status=TicketStatus.PENDING
-            ),
+            self.format_ticket_name(creator, ticket_id=ticket.id, status=TicketStatus.PENDING),
         )
         ticket = await self.ticket_repository.update_ticket_thread_id(
             session, ticket, thread.message_thread_id
@@ -223,26 +203,18 @@ class UserService:
                 balance=user.balance,
             ),
         )
-        await msg.copy_to(
-            settings.admin_group_id, message_thread_id=thread.message_thread_id
-        )
+        await msg.copy_to(settings.admin_group_id, message_thread_id=thread.message_thread_id)
 
     async def support_answer(self, session: AsyncSession, msg: Message):
         thread_id = msg.message_thread_id
-        ticket = await self.ticket_repository.get_ticket_by_thread_id(
-            session, thread_id=thread_id
-        )
+        ticket = await self.ticket_repository.get_ticket_by_thread_id(session, thread_id=thread_id)
 
         if ticket.status == TicketStatus.PENDING:
-            await self.ticket_repository.update_ticket_status(
-                session, ticket, TicketStatus.OPEN
-            )
+            await self.ticket_repository.update_ticket_status(session, ticket, TicketStatus.OPEN)
             await msg.bot.edit_forum_topic(
                 settings.admin_group_id,
                 ticket.thread_id,
-                name=self.format_ticket_name(
-                    TicketCreator(ticket.creator_id), ticket_id=ticket.id
-                ),
+                name=self.format_ticket_name(TicketCreator(ticket.creator_id), ticket_id=ticket.id),
             )
 
         try:
@@ -254,9 +226,7 @@ class UserService:
 
     async def close_ticket(self, session: AsyncSession, msg: Message):
         thread_id = msg.message_thread_id
-        ticket = await self.ticket_repository.get_ticket_by_thread_id(
-            session, thread_id=thread_id
-        )
+        ticket = await self.ticket_repository.get_ticket_by_thread_id(session, thread_id=thread_id)
 
         await msg.bot.edit_forum_topic(
             settings.admin_group_id,
@@ -268,16 +238,12 @@ class UserService:
             ),
         )
 
-        await self.ticket_repository.update_ticket_status(
-            session, ticket, TicketStatus.CLOSED
-        )
-        await msg.bot.close_forum_topic(
-            settings.admin_group_id, message_thread_id=thread_id
-        )
+        await self.ticket_repository.update_ticket_status(session, ticket, TicketStatus.CLOSED)
+        await msg.bot.close_forum_topic(settings.admin_group_id, message_thread_id=thread_id)
 
     async def update_user_link(
         self, session: AsyncSession, user_id: int, rw_sdk: RemnawaveSDK
-    ) -> Optional[User]:
+    ) -> User | None:
         rw_user = await get_user_by_telegram_id(rw_sdk, user_id)
 
         link = utils.get_subscription_link(rw_user.short_uuid)
@@ -286,22 +252,12 @@ class UserService:
 
         return user
 
-    async def fetch_user_by_thread(
-        self, session: AsyncSession, thread_id: int
-    ) -> Optional[User]:
-        ticket = await self.ticket_repository.get_ticket_by_thread_id(
-            session, thread_id=thread_id
-        )
+    async def fetch_user_by_thread(self, session: AsyncSession, thread_id: int) -> User | None:
+        ticket = await self.ticket_repository.get_ticket_by_thread_id(session, thread_id=thread_id)
 
         return await self.user_repository.get_user_by_id(session, ticket.creator_id)
 
-    async def fetch_referal_by_thread(
-        self, session: AsyncSession, thread_id: int
-    ) -> Optional[User]:
-        ticket = await self.ticket_repository.get_ticket_by_thread_id(
-            session, thread_id=thread_id
-        )
+    async def fetch_referal_by_thread(self, session: AsyncSession, thread_id: int) -> User | None:
+        ticket = await self.ticket_repository.get_ticket_by_thread_id(session, thread_id=thread_id)
 
-        return await self.user_repository.get_referal_by_user_id(
-            session, ticket.creator_id
-        )
+        return await self.user_repository.get_referal_by_user_id(session, ticket.creator_id)
diff --git a/states/buy.py b/states/buy.py
index 7ac22a7..374c4e6 100644
--- a/states/buy.py
+++ b/states/buy.py
@@ -1,4 +1,4 @@
-from aiogram.fsm.state import StatesGroup, State
+from aiogram.fsm.state import State, StatesGroup
 
 
 class SubscriptionStorage(StatesGroup):
diff --git a/states/support.py b/states/support.py
index 4d7c46f..f95c398 100644
--- a/states/support.py
+++ b/states/support.py
@@ -1,4 +1,4 @@
-from aiogram.fsm.state import StatesGroup, State
+from aiogram.fsm.state import State, StatesGroup
 
 
 class SupportStorage(StatesGroup):
diff --git a/texts.py b/texts.py
index 969ea18..b6ae8da 100644
--- a/texts.py
+++ b/texts.py
@@ -1,4 +1,3 @@
-from misc.utils import fetch_quote
 from db.models.tickets import TicketStatus
 
 # ============================================================
@@ -29,9 +28,9 @@ MALENIA_SUPPORT = PremiumEmoji(5275968088746006467, "🎧")
 # ============================================================
 
 TICKET_STATUS_EMOJIS = {
-    TicketStatus.CLOSED.value: "🔴",
-    TicketStatus.OPEN.value: "🟢",
-    TicketStatus.PENDING.value: "🟡",
+    TicketStatus.CLOSED.value: "🌑",  # Более сдержанно
+    TicketStatus.OPEN.value: "📡",  # В эфире
+    TicketStatus.PENDING.value: "⏳",
 }
 
 
@@ -41,17 +40,17 @@ TICKET_STATUS_EMOJIS = {
 
 # — Иконки статусов
 STATUS_ICON_ACTIVE = "🟢"
-STATUS_ICON_DISABLED = "🔴"
-STATUS_ICON_EXPIRED = "🟡"
+STATUS_ICON_DISABLED = "⚪"
+STATUS_ICON_EXPIRED = "🔴"
 STATUS_ICON_LIMITED = "🟠"
-STATUS_ICON_UNKNOWN = "⚪"
+STATUS_ICON_UNKNOWN = "❓"
 
 # — Тексты статусов
-STATUS_ACTIVE = "Активна"
-STATUS_DISABLED = "Отключена"
-STATUS_EXPIRED = "Истекла"
-STATUS_LIMITED = "Превышен лимит трафика"
-STATUS_UNKNOWN = "Неизвестен"
+STATUS_ACTIVE = "работает"
+STATUS_DISABLED = "отключена"
+STATUS_EXPIRED = "срок вышел"
+STATUS_LIMITED = "трафик на нуле"
+STATUS_UNKNOWN = "выясняем"
 
 
 # ============================================================
@@ -61,25 +60,25 @@ STATUS_UNKNOWN = "Неизвестен"
 # — Дни до истечения подписки
 DAYS_LEFT_POSITIVE = "{days} дн."
 DAYS_LEFT_EXPIRED = "истекла {days} дн. назад"
-DAYS_LEFT_TODAY = "истекает сегодня"
+DAYS_LEFT_TODAY = "доживает последний день"
 
 # — Username
-NO_USERNAME = "нет username"
+NO_USERNAME = "скрыт"
 USERNAME_DISPLAY = "@{username}"
 
 # — Internal Squads
-NO_SQUADS = "нет"
+NO_SQUADS = "отсутствуют"
 
 # — HWID лимит
-UNLIMITED_HWID = "без ограничений"
+UNLIMITED_HWID = "без лимитов"
 
 # — Трафик
-NO_TRAFFIC_LIMIT = "без ограничений"
+NO_TRAFFIC_LIMIT = "не ограничен"
 TRAFFIC_WITH_LIMIT = "{used} / {limit}"
 TRAFFIC_NO_LIMIT = "{used}"
 
 # — Прочее
-NOTHING_PLACEHOLDER = "🍃"
+NOTHING_PLACEHOLDER = "∅"
 
 
 # ============================================================
@@ -90,23 +89,23 @@ MAIN_MENU = (
     str(MALENIA_LOGO)
     + " <b>Malenia — <i>{quote}</i></b>\n\n"
     + f"<i>{MALENIA_COINS} Личный кабинет</i>\n"
-    + f"<b>{MALENIA_LINK} Ваша ссылка на подписку: {{link}}</b>"
+    + f"<b>{MALENIA_LINK} Ключ доступа: <code>{{link}}</code></b>"
 )
 
-FAQ_TEXT = "faq"
-
-GENERAL_PROCESSING = "<i>⏳ Выполняю...</i>"
-
-STANDARD_FALLBACK = (
-    "<b>❌ Что-то пошло не так</b>, прожмите /start и повторите попытку позже."
+FAQ_TEXT = (
+    "<b>FAQ: Технический минимум</b>\n\n"
+    "Здесь нет магии и «инновационных прорывов». Только обфускация трафика и стабильные узлы. "
+    "Если что-то не грузится — скорее всего, фильтры опять пробуют новые сигнатуры. "
+    "Мы это уже чиним."
 )
 
-CALLBACK_FALLBACK = "❌ Что-то пошло не так"
+GENERAL_PROCESSING = "<i>⏳ Проверяем пакеты...</i>"
 
-CONTEXT_REINITIATED = (
-    "🔴 Контекст данного взаимодействия сброшен. "
-    "Данные могут отличаться от указанных вами."
-)
+STANDARD_FALLBACK = "<b>❌ Ошибка в логике.</b> Прожмите /start. Если не поможет — значит, мы где-то не доглядели за кодом."
+
+CALLBACK_FALLBACK = "❌ Пакет потерян, попробуйте снова"
+
+CONTEXT_REINITIATED = "🌑 Сессия сброшена. Данные могли обновиться."
 
 
 # ============================================================
@@ -115,9 +114,10 @@ CONTEXT_REINITIATED = (
 
 REFERALS_MENU = (
     "<b>👥 Реферальная система</b>\n\n"
-    f"<b>{MALENIA_COINS} Ваш реферальный баланс:</b> "
+    "Никакого сетевого маркетинга, просто делимся ресурсами.\n"
+    f"<b>{MALENIA_COINS} На вашем счету:</b> "
     "<code>{balance}₽</code>\n"
-    f"<b>{MALENIA_LINK} Ваша реферальная ссылка:</b> "
+    f"<b>{MALENIA_LINK} Ссылка для своих:</b> "
     "<code>{link}</code>"
 )
 
@@ -126,19 +126,15 @@ REFERALS_MENU = (
 # ============================================================
 
 SUBSCRIPTION_DEVICE_SELECTOR = (
-    "выбери колво устройств епта. тут ещё цена есть смотри опа: {price}"
+    "Сколько девайсов нужно держать в сети одновременно?\n\nЦена вопроса: <b>{price}₽</b>"
 )
 
-SUBSCRIPTION_DURATION_SELECTOR = (
-    "тут короче сколько время. а ещё цена смотри ОПА {price}"
-)
+SUBSCRIPTION_DURATION_SELECTOR = "На какой срок планируем инфраструктуру?\n\nИтого: <b>{price}₽</b>"
 
-WHITELISTS_ALREADY_ON = "уже включены!"
-
-TEMP_SUPPORT_FORM = "обратитесь в поддержку, прикрепив текст ниже:\n\n"
+WHITELISTS_ALREADY_ON = "Списки доступа уже активны."
 
 CHECKOUT_PAYMENT_CHOICE = (
-    "в поддержку чирканите епта там всё обьяснят\n" + TEMP_SUPPORT_FORM
+    "Автоплатежи — это не к нам. Стукните в поддержку, там объяснят, куда слать деньги."
 )
 
 
@@ -147,33 +143,29 @@ CHECKOUT_PAYMENT_CHOICE = (
 # ============================================================
 
 SUPPORT_INIT = (
-    f"<b>{MALENIA_SUPPORT} <i>Что-то не работает? Жалоба? Предложение?</i></b>\n"
-    "— всё сюда, желательно со скриншотами. "
-    "Чем детальнее описание, тем быстрее ответ.\n\n"
-    "<i>❌ Для отмены — /cancel</i>"
+    f"<b>{MALENIA_SUPPORT} Технический отдел</b>\n"
+    "— если интернет превратился в тыкву или есть идеи по конфигам.\n"
+    "Пишите по делу, скриншоты приветствуются.\n\n"
+    "<i>🌑 /cancel — вернуться к делам</i>"
 )
 
-SUPPORT_MSG_SENT = (
-    "⏳ Сообщение отправлено. Для выхода — /cancel, "
-    "вы можете вернуться сюда из главного меню в любое время."
-)
+SUPPORT_MSG_SENT = "⏳ Принято. Инженеры посмотрят, как освободятся. " "Вернуться в меню: /cancel"
 
-SUPPORT_SIGNATURE = "<b>✍️ Сообщение от технической поддержки:</b>"
+SUPPORT_SIGNATURE = "<b>📡 Ответ от Malenia Team:</b>"
 
 
 # ============================================================
 # ШАБЛОНЫ — ОБЩИЕ БЛОКИ
 # ============================================================
 
-# Используется в SUPPORT_SUBSCRIPTION и ADMIN_TICKET_WITH_RW
 _SUPPORT_USER_DESCRIPTION = (
-    "👤 <b>Имя:</b> {full_name}\n"
-    "🔗 <b>Username:</b> {username_display}\n"
-    "🆔 <b>Telegram ID:</b> <code>{telegram_id}</code>\n\n"
-    "💰 <b>Реферальный баланс:</b> <code>{balance}</code>"
+    "👤 <b>Профиль:</b> {full_name}\n"
+    "🔗 <b>Alias:</b> {username_display}\n"
+    "🆔 <b>UID:</b> <code>{telegram_id}</code>\n\n"
+    "💰 <b>Баланс:</b> <code>{balance}</code>"
 )
 
-_DIVIDER = "━━━━━━━━━━━━━━━━━━━━━━━━━━━━\n\n"
+_DIVIDER = "────────────────────────────\n\n"
 
 
 # ============================================================
@@ -181,14 +173,14 @@ _DIVIDER = "━━━━━━━━━━━━━━━━━━━━━━
 # ============================================================
 
 SUPPORT_SUBSCRIPTION = (
-    "<b>🎫 ЗАЯВКА НА ПОКУПКУ:</b>\n\n"
+    "<b>🎫 ВХОДЯЩИЙ ЗАПРОС:</b>\n\n"
     + _SUPPORT_USER_DESCRIPTION
     + "\n"
     + _DIVIDER
-    + "🗓️ Подписка на <b>{duration}</b> месяцев.\n"
-    + "📱 Количество устройств: <b>{devices}</b>\n"
-    + "🏳️ Белые списки: <b>{whitelist_description}</b>\n\n"
-    + "💰 Итого: <b>{price}₽</b>"
+    + "🗓️ Срок: <b>{duration} мес.</b>\n"
+    + "📱 Устройства: <b>{devices}</b>\n"
+    + "🏳️ Whitelists: <b>{whitelist_description}</b>\n\n"
+    + "💰 К оплате: <b>{price}₽</b>"
 )
 
 ADMIN_TICKET_WITH_RW = (
@@ -196,35 +188,24 @@ ADMIN_TICKET_WITH_RW = (
     + _SUPPORT_USER_DESCRIPTION
     + "\n"
     + _DIVIDER
-    + "📋 <b>ПОДПИСКА REMNAWAVE</b>\n\n"
+    + "📊 <b>ТЕХ. ДАННЫЕ (Remnawave)</b>\n\n"
     + "{status_icon} <b>Статус:</b> {status}\n"
-    + "📅 <b>Истекает:</b> {expire_date}\n"
-    + "⏳ <b>Осталось:</b> {days_left}\n"
+    + "📅 <b>Deadline:</b> {expire_date}\n"
+    + "⏳ <b>Остаток:</b> {days_left}\n"
     + "📊 <b>Трафик:</b> {used_traffic}\n"
-    + "📱 <b>HWID лимит:</b> {hwid_limit}\n"
-    + "🎯 <b>Internal Squads:</b> {squads}\n\n"
+    + "📱 <b>HWID:</b> {hwid_limit}\n"
+    + "🎯 <b>Squads:</b> {squads}\n\n"
     + _DIVIDER
-    + "🔑 <b>UUID в Remnawave:</b> <code>{remnawave_uuid}</code>"
+    + "🔑 <b>UUID:</b> <code>{remnawave_uuid}</code>"
 )
 
 ADMIN_TICKET_WITHOUT_RW = (
     "🎫 <b>ТИКЕТ T-{ticket_number:04d}</b>\n\n"
     "👤 <b>Имя:</b> {full_name}\n"
-    "🔗 <b>Username:</b> {username_display}\n"
-    "🆔 <b>Telegram ID:</b> <code>{telegram_id}</code>\n\n"
+    "🔗 <b>Alias:</b> {username_display}\n"
+    "🆔 <b>UID:</b> <code>{telegram_id}</code>\n\n"
     + _DIVIDER
-    + "⚠️ <b>Аккаунт в Remnawave не найден</b>"
+    + "⚠️ <b>Remnawave-профиль отсутствует</b>"
 )
 
-ADMIN_STANDARD_FALLBACK = (
-    "<b>❌ Что-то пошло не так</b>, обратитесь к логам для подробностей."
-)
-
-
-# ============================================================
-# ВСПОМОГАТЕЛЬНЫЕ ФУНКЦИИ
-# ============================================================
-
-
-def build_main_menu_text(link: str) -> str:
-    return MAIN_MENU.format(quote=fetch_quote(), link=link)
+ADMIN_STANDARD_FALLBACK = "<b>❌ Ошибка выполнения.</b> Проверь логи, что-то пошло не по чертежу."